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November 06, 2019
Oiltanking Europe B.V.

Regional Expert Customs & Excise (m/f/d)

Oiltanking has been active in tank storage logistics since 1972, and is one of the largest independent operators of tank terminals for oils, gases and chemicals worldwide. The company owns and operates 63 terminals in 23 countries with a total storage capacity of 20 million cbm, on five continents – in Europe, North America, Latin America, the Middle East, Africa, India, and the Asia-Pacific region.

For the Europe region we are looking for a

Regional Expert Customs & Excise (m/f/d)

What will you be doing?

As Regional Expert Customs & Excise you will have the responsibility to ensure correct compliance with the legal provisions on customs and excise duties for all of the terminals in the Europe region. Furthermore you will supervise the agreements made with customs and customers with the aim of a smoothly running primary process on a regional scale.

Key responsibilities:

  • Handling and resolving non-standard situations, non-routine orders and problems with customs & excise duties in order to guarantee the normal functioning of the customer service officers;
  • Implementing a new Terminal Management System at all the terminals in the region. Making sure there is harmonization and standardization in the field of customs and excise duties;
  • Researching, identifying, and obtaining the permits, licenses, and certificates that are required for customs clearance. Priority is the AEO certificate;
  • Advising clients with customs- and excise issues;
  • Writing instructions for Customer Service Officers and control room operators with regard to customs & excise matters and giving the related training;
  • Working with external authorities to verify and comply with all customs requirements;
  • Maintaining relationships with external bodies (including customs and excise services);
  • Dealing with complaints regarding customs & excise duties and proposing corrective measures to resolve the complaints as quickly as possible;
  • Supporting and giving advice to the Customer Service Officers about customs & excise duties to possibly make adjustments to the processing of orders;
  • Giving functional and administrative advice with regard to customs & excise duties for new applications;
  • Providing internal customs and excise training at the Europe terminals;
  • Responsible for the communication to the customer regarding customs &
  • excise matters that will have an impact on the normal course of the primary process.

The ideal candidate:

  • Min. 5-7 years professional experience in relevant function in a technical environment where you have dealt with Customs & Excise matters
  • Have relevant diploma’s /certificates on Customs & Excise
  • Knowledge of ADR, ADNR, IMO and RID
  • Customer and quality oriented
  • Diplomatic & influencing skills, team player, assertiveness and service orientation
  • Communication, presentation and moderation skills
  • Problem solver
  • Fluent in English, German and / or Dutch language skills are a plus
  • Willing to travel in Europe

What do we offer?

  • An international role in a dynamic company
  • The opportunity to help bring Customs & Excise to the next level
  • An informal and flexible working environment
  • Many opportunities for development
  • Excellent terms & conditions


Are you the driven Regional Expert Customs & Excise we are looking for? Please visit our company website and apply there.

Contact HR

Human Resources

Jolien Stroet 
Oiltanking Amsterdam B.V.
Heining 100
1047 AH Amsterdam
The Netherlands

+31 20